If you’ve visited H3 in the past couple of years, then chances are that you’ve met, seen or even likely had a conversation with Robert Moore during your stay. In speaking with him, you may know where he’s from (one of the beautiful islands of Hawaii), but do you know why he came here- and better yet, how he got involved with Hilton Head Health?Longtime friends, John Schmitz and Robert Moore, met each other years ago when Robert took a job with the accounting firm Ernst & Ernst in Phoenix after graduating from Ole Miss. Since that time, their careers had taken divergent paths. But those paths would converge again 35 years later in Hilton Head. John had veered into the healthcare industry, and in 1996 he bought the lifestyle management retreat Hilton Head Health Institute. Meanwhile Robert ended up in the hospitality industry by a circuitous route. First he was transferred to the Hawaii office of Ernst & Ernst. But having grown bored with his banking and hospital clients, he took a job at a rival firm where most of his clients were hotels. He was eventually hired away by one of those clients, a resort, and worked in that industry for more than 30 years.
A little over a year and a half ago, Robert went to visit John in South Carolina. And by the time Robert’s trip was coming to a close, he was already making plans to pack his bags permanently. He decided to trade one paradise for another—Oahu for Hilton Head. He didn’t know exactly what it was that made Hilton Head Health so remarkable and captivating, but he knew that he wanted to be a part of it. “I just couldn’t put my finger on what it was that made everybody so happy,” said Robert. “What I have learned is that the relationships between guests and staff create the most positive environment I’ve ever seen. There is genuine caring that helps promote success.”
When not talking with guests at H3, Robert enjoys sailing, swimming, kayaking, tennis, running, Charleston and Savannah.
I would definitely agree with your statement about the rapport between guests and staff. Although only able to be there for one week (Jan.10-17), I found the staff to be a great encouragement and resource while I was there. I had come not knowing what to expect and left with a new sense of determination to make some lifestyle changes. Just since my visit there--and continuing with the program on my own--my blood pressure numbers have come down from 124/88 to an average of 112/77. :) Thanks for the positive encouragement and adaptability of working with the least fit to the more fit.
ReplyDelete