H3 Who's Who: Guest Services

Meet the faces behind the Front Desk

Upon arriving at Hilton Head Health (H3), you are instantly greeted with a smile from one of our Guest Services representatives. Our Guest Services Team is here to assist you with everything from scheduling massages to helping you sign up for outside activities (such as Kayaking, Dining Wright, weekend excursions and more!). They’re also here to answer any questions you may have not only about what’s going on here at H3 but also what’s going on around the Island – ensuring that your experience is most enjoyable!

 

Allison Adams
Allison graduated from James Madison University with a Bachelor of Business Administration in Hospitality and Tourism Management.  Upon graduation in 2008, Allison moved to Hilton Head where she joined the Guest Services Team.  As Guest Services Front Desk Manager, Allison oversees all Front Desk responsibilities, as well as housing coordination.  Allison finds that the most rewarding part about working in this type of environment is “sharing the excitement of seeing our Guests accomplish things they never thought they could.”  Outside of H3, Allison enjoys biking around the island and volunteering at her church. 

 

John Campbell
John is a true native Islander – sixth generation to be exact.  John first learned about H3 back in the fall of 2006 from a friend; it was during that year that he joined the H3 Team.  John most enjoys working at the Front Desk because he “gets to meet all sorts of people from all over the world.”  In addition to his responsibilities at H3, John’s actively involved with various businesses within the local community – from sitting on the board of the Native Island Business and Community Affairs Association, Inc. to selling real estate.  In his spare time, John enjoys traveling, playing tennis and biking.    

 



Patty Zensinger
After years of vacationing in Hilton Head, Patty and her husband, Ed, decided to retire on the Island and move down for good in 2005.  As a way to meet new people and keep busy, she joined the H3 Guest Services Team.  Patty most enjoys getting to know each of the Guests on a more personal level, as she finds that they really open up while they’re here.  “But it’s not only the Guests that I love; I love all the H3 staff.  They really are like a second family to me.”  When she’s not greeting our Guests, you can find Patty out biking, golfing, playing tennis or spending time with her friends and family. 

 

Kelia Bennett
After attaining her Hospitality and Tourism degree from West Virginia State University in 2006, Kelia decided it was time for a change of scenery so she packed up and moved down South.  She was familiar with Hilton Head Island (and its tourism) and knew that there would be plenty of opportunities to put her degree to use.  Kelia applied for a position at H3 in 2008 and before she knew it – she was standing behind the Front Desk.  Her favorite part about working at H3 is witnessing the transformations all our Guests experience. “Seeing our Guests come in anxious and apprehensive, then leave confident and much happier is just so amazing!”  When she’s not assisting our Guests, you can find Kelia playing softball, biking or hanging out at the beach with friends.    

 

Christy Wilkins
Originally from the Island, Christy’s actually known about H3 for close to twenty years now (as her father was friends with one of the staff members at the time)!  However, it wasn’t until this year that Christy saw an opening and joined the H3 Team.  One of her favorite things about being a part of H3 is the daily Guest interaction and “being able to see and meet all the Guests that come through and the changes – both emotional and physical – they experience during their stay.”  When she’s not behind the Front Desk, Christy enjoys reading, going to the gym and biking (along with the rest of Guest Services team!).